Job Title: ASSOCIATE INFORMATION SYSTEMS OFFICER (Project), P2
Department/ Office: United Nations Office at Nairobi
Duty Station: NAIROBI
Posting Period: 27 November 2012-26 January 2013
Job Opening number: 12-IST-UNON-25660-R-NAIROBI (X)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Org. Setting and Reporting The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. UNON supports programme implementation of the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat) globally, as well as other UN offices in Kenya, by providing administrative, security, conference and information services (www.unon.org). This post is located in the Resource Management Section (RMS) of the Information and Communications Technology Service (ICTS), in the United Nations Office at Nairobi (UNON) duty station.
Responsibilities
Under the general guidance of the Chief, Information and Communications Technology Service, and the direct supervision of the Chief, Resource Management Section, the incumbent is responsible for the following:
• Undertake analysis of well-defined modules within the systems, develop enhancements and new features to existing systems; may design and implement small, stand-alone systems as needed (e.g. to meet individual user requirements).
• Provide day-to-day problem solving services for complex systems issues to clients geared towards IPSAS compliance; document system problems and irregularities in IMIS (ERP), Asset Management Application (Hardcat and CPMS); where data has been corrupted, propose resolutions and data fixes following best practice; write work procedures for systems and/or specific business events.
• Provide specialized advice to users, analyzing users’ requirements and translating these into new applications; determine application systems integration and linkage issues.
• Maintain, upgrade or enhance existing user systems; troubleshoot and provide continuing user support, including resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.
• Participate in the development and maintaining of computer programs that require integration of many interrelated systems and program elements; ensure appropriate data security and access controls considering both local and wide area issues.
• Participate in the implementation of Business Objects to improve integrated, flexible ad hoc reporting, robust query and analysis capabilities, and information-rich dashboards to empower end users and decision makers with greater information insight
• Design and develop warehouse management Dimensional & Relational Models, multidimensional OLAP cubes, based on business requirements, to support high-end, mission critical online analysis.
• Design data warehouse management functions covering resource management, security, backup and recovery, performance monitoring and tuning, data and cube management and capacity planning, and high availability.
• Maintain assigned portions of systems, providing operational support for system’s applications, analyzing and implementing system changes/upgrades, etc.
• Prepare, update and maintain systems documentation and related technical/procedural manuals.
• Assist in the set-up and monitoring of software performance measures.
• Draft training materials and conduct training sessions and demonstrations of systems for users.
• May provide guidance to new/junior staff.
• Perform ad hoc duties as required.
Competencies
• Professionalism: - Knowledge of systems design, and development, management, implementation and maintenance of information systems; ability to develop and oversee large centralized or decentralized institutional systems; conceptual and strategic analytical capacity to understand information system and business operational issues so as to thoroughly analyze and evaluate critical systems matters; knowledge of a range of computer languages and development paradigms. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results, proficiency in database administration for Sybase and/or Oracle is required. Good working knowledge of programming languages as Delphi, C#, Java, Javascript, dot net framework, and SQL is highly desirable. Proficiency in database analysis and business intelligence tools such as SQL Analyzer, Business Objects, Crystal Reports or Cognos is desirable. Certification/training in Project Management (such as PMI, Prince 2) is highly desirable. Knowledge of accounts, financial systems and controls, IPSAS standards and prior experience with UNIX and Sybase technical platforms is desirable. Sound knowledge of UN policies and procedures is and added advantage.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
• Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally contributes to the learning of colleagues and subordinates; show willingness to learn from
others; seeks feedback to learn and improve.
Education
A first-level university degree in computer science, information systems, mathematics, statistics or related field.
Work Experience
A minimum of 2 years of progressively responsible experience in planning, design,
development, implementation and maintenance of computer information systems or related
area. Experience in the development, implementation and maintenance of large and complex ERP systems is required and experience with SAP, IMIS is an added advantage.
Demonstrated experience of planning and organizing systems projects is required. No experience is required for candidates who have passed the United Nations National Competitive Recruitment Examination (NCRE) or the General Service to Professional Examination (G to P).
Languages
English and French are the working language of United Nations Secretariat. For the post advertised, fluency in oral and written English is required.
Assessment Method
Evaluation of qualified candidates for this position may include a substantive assessment which will be followed by a competency-based interview.
Special Notice
Initial period 1 year. Appointment against this post is for a limited duration and does not carry any expectancy, legal or otherwise for renewal.
Staff members are subject to the authority of Secretary-General and to assignment by him or her. In this context all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
All applicants are strongly encouraged to apply online as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email has been provided. If you do not receive an e-mail acknowledgment within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application if necessary.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Department/ Office: United Nations Office at Nairobi
Duty Station: NAIROBI
Posting Period: 27 November 2012-26 January 2013
Job Opening number: 12-IST-UNON-25660-R-NAIROBI (X)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Org. Setting and Reporting The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. UNON supports programme implementation of the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat) globally, as well as other UN offices in Kenya, by providing administrative, security, conference and information services (www.unon.org). This post is located in the Resource Management Section (RMS) of the Information and Communications Technology Service (ICTS), in the United Nations Office at Nairobi (UNON) duty station.
Responsibilities
Under the general guidance of the Chief, Information and Communications Technology Service, and the direct supervision of the Chief, Resource Management Section, the incumbent is responsible for the following:
• Undertake analysis of well-defined modules within the systems, develop enhancements and new features to existing systems; may design and implement small, stand-alone systems as needed (e.g. to meet individual user requirements).
• Provide day-to-day problem solving services for complex systems issues to clients geared towards IPSAS compliance; document system problems and irregularities in IMIS (ERP), Asset Management Application (Hardcat and CPMS); where data has been corrupted, propose resolutions and data fixes following best practice; write work procedures for systems and/or specific business events.
• Provide specialized advice to users, analyzing users’ requirements and translating these into new applications; determine application systems integration and linkage issues.
• Maintain, upgrade or enhance existing user systems; troubleshoot and provide continuing user support, including resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.
• Participate in the development and maintaining of computer programs that require integration of many interrelated systems and program elements; ensure appropriate data security and access controls considering both local and wide area issues.
• Participate in the implementation of Business Objects to improve integrated, flexible ad hoc reporting, robust query and analysis capabilities, and information-rich dashboards to empower end users and decision makers with greater information insight
• Design and develop warehouse management Dimensional & Relational Models, multidimensional OLAP cubes, based on business requirements, to support high-end, mission critical online analysis.
• Design data warehouse management functions covering resource management, security, backup and recovery, performance monitoring and tuning, data and cube management and capacity planning, and high availability.
• Maintain assigned portions of systems, providing operational support for system’s applications, analyzing and implementing system changes/upgrades, etc.
• Prepare, update and maintain systems documentation and related technical/procedural manuals.
• Assist in the set-up and monitoring of software performance measures.
• Draft training materials and conduct training sessions and demonstrations of systems for users.
• May provide guidance to new/junior staff.
• Perform ad hoc duties as required.
Competencies
• Professionalism: - Knowledge of systems design, and development, management, implementation and maintenance of information systems; ability to develop and oversee large centralized or decentralized institutional systems; conceptual and strategic analytical capacity to understand information system and business operational issues so as to thoroughly analyze and evaluate critical systems matters; knowledge of a range of computer languages and development paradigms. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results, proficiency in database administration for Sybase and/or Oracle is required. Good working knowledge of programming languages as Delphi, C#, Java, Javascript, dot net framework, and SQL is highly desirable. Proficiency in database analysis and business intelligence tools such as SQL Analyzer, Business Objects, Crystal Reports or Cognos is desirable. Certification/training in Project Management (such as PMI, Prince 2) is highly desirable. Knowledge of accounts, financial systems and controls, IPSAS standards and prior experience with UNIX and Sybase technical platforms is desirable. Sound knowledge of UN policies and procedures is and added advantage.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
• Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally contributes to the learning of colleagues and subordinates; show willingness to learn from
others; seeks feedback to learn and improve.
Education
A first-level university degree in computer science, information systems, mathematics, statistics or related field.
Work Experience
A minimum of 2 years of progressively responsible experience in planning, design,
development, implementation and maintenance of computer information systems or related
area. Experience in the development, implementation and maintenance of large and complex ERP systems is required and experience with SAP, IMIS is an added advantage.
Demonstrated experience of planning and organizing systems projects is required. No experience is required for candidates who have passed the United Nations National Competitive Recruitment Examination (NCRE) or the General Service to Professional Examination (G to P).
Languages
English and French are the working language of United Nations Secretariat. For the post advertised, fluency in oral and written English is required.
Assessment Method
Evaluation of qualified candidates for this position may include a substantive assessment which will be followed by a competency-based interview.
Special Notice
Initial period 1 year. Appointment against this post is for a limited duration and does not carry any expectancy, legal or otherwise for renewal.
Staff members are subject to the authority of Secretary-General and to assignment by him or her. In this context all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
All applicants are strongly encouraged to apply online as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email has been provided. If you do not receive an e-mail acknowledgment within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application if necessary.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Source: UN Careers
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